You will not receive a reply. Although they are not public servants, individuals on incoming Interchange Canada assignments and volunteers are expected to comply with the Code. The process applications for: IRCC contact number inside Canada is 1-888-242-2100. breaks and unpaid lunch; is not for financial gain, such as running a personal business; does not interfere with the conduct of IRCC business; does not constitute unauthorized, unlawful or inappropriate conduct; and. As an IRCC employee, you must arrange your private affairs in such a way as to avoid all suspicion that you have benefited from access to any information of a confidential nature. For more information, consult the list of collective agreements for the public service on the TBS website. How can I get help with my immigration or citizenship application? You should conduct all official functions professionally and cordially even during periods of stress. If you and a family member or a household member work in the same IRCC Branch and/or have work responsibilities that require you to work together in any manner. Member. If the decision is to accept the gift, it must be recorded in the missions gift registry and disposed of accordingly. To help you better understand what constitutes harassment and violence in the workplace, you may find examples in the IRCC Workplace Harassment and Violence Prevention Policy. Immigration, Refugees and Citizenship Canada, Find out about publications regularly produced by, Find public consultations of issues that affect Canadians. report a technical problem. Ottawa, Ontario K1A1L1 Box 13667, Station ASt. issues travel documents (such as passports) to Canadians. The Deputy Minister delegate may require that the activities be modified or terminated if it is determined that there is a real, apparent or potential conflict of interest or an obligation to the donor exists. strengthen the ethical culture of the Department; facilitate ethical decision-making to resolve conflicts of interest between private and public interests, contributing to public confidence in the integrity of all decisions; contribute to maintaining a healthy, respectful, and productive work environment where all employees can, and feel they can, raise issues with management and disclose breaches of this Code without fear of reprisal; and. The CIO in Sydney receives permanent residency applications under: Click on the below links for mailing addresses: Operations Support Centre (OSC) processes: Temporary Resident Visa SectionCase Processing Centre OttawaP.O. To find out how and where to submit your application, see your instruction guide. The assets for the private use of public servants and of their family members, as well as assets that are not of a commercial character, are exempt assets that are not required to be disclosed in a report. As an IRCC employee, the Code of Conduct outlines the values and expected behaviours that you must adopt in all activities related to your professional duties. Online citizenship test. You are also expected to understand and abide by all legislation, policies and procedures relevant to your responsibilities. Where your Deputy Minister delegate determines that any assets constitute a real, apparent or potential conflict of interest in relation to your duties and responsibilities, you must divest those assets, or take other measures to resolve the conflict. JavaScript is disabled. If you are a Global Case Management System (GCMS) user and you, a family member, or a household member are or will be sponsoring another person, or persons, for permanent residence to Canada. Employees are encouraged to access other research material, if desired, and to seek the advice of a supervisor when questions or need for clarification arise. IRCC does not permit the consumption of alcohol, illegal drugs or other intoxicants (including cannabis) while on duty or while on any premises where IRCC conducts its business. For example, a lawyer who is the official representative of two entities who enter in a legal dispute is in a conflict of duties. As employees, your duty of loyalty extends beyond the workplace to your personal activities. You will not receive a reply. While financial activity is important, conflicts of interest in any area of activity can have a negative impact on the perceived objectivity of the public service. If you are found to have engaged the departmental system for this purpose, you will be subject to disciplinary action up to and including termination of employment. You must use official identification, the Departmental Credit Card or any other card only for the purposes for which they were intended and in the best interests of the Department. You are also required to cooperate with departmental initiatives, such as mandatory training related to anti-racism, workplace harassment and violence prevention, and workplace equity among others. All games of chance such as raffle tickets, 50/50 draws, bingo etc. The IRCC Code of Conduct is built on the Values and Ethics Code for the Public Sector. Clients may choose to pay their fees using the online payment tool on the Immigration, Refugees and Citizenship Canada (IRCC) website by creating an account and then selecting the service they wish to pay for and provide an e-mail address. adding, changing, or removing a representative. Public comments include oral, written or e-mailed views in blogs, chat rooms, social networking websites such as Facebook and Twitter, opinions, statements, information given on or to radio, television, the press, in public notices, books or public speaking fora. The diversity of our people and the ideas they generate are the source of our innovation. Feb 26, 2018. You may also speak to your supervisor, union representative, or the Office of Conflict Resolution. Only a Resigned status from CCIC is deemed acceptable by the department as it relates to its employees (current and prospective). The confidentiality of information about clients must be maintained. Unless you have received proper authorization, you must never use equipment, material, vehicles or facilities purchased, used or leased by the Crown for other than official purposes and for your own personal benefit or that of family members, friends or outside organizations. Lawyers or notaries must be a member of a Canadian provincial or territorial law society, or the . IRCCs systems are constantly monitored and misuse of systems or the internet may result in disciplinary measures, up to and including termination of employment. E-mail address: IRCC.PrivacyGuidance-ConseilRensPersonnels.IRCC@cic.gc.ca, External e-mail address: ATIP-AIPRP@cic.gc.ca, Access to Information and Privacy Division This includes all family class (FC) sponsorships and private refugee sponsorships, such as a group of five (G5) undertaking, etc. Public servants shall demonstrate professional excellence by: Values and Ethics is the responsibility of everyone at IRCC. Is there any way to do that frm outside Canada? Consultants, students, and people hired under contract must respect the spirit of the code. JavaScript is disabled. Something went wrong. Order-in-council appointees, such as Deputy Minister, are subject to the Conflict of Interest Act, and, as such, are not subject to section5 of this Code. IRCC number one, or two? | Canada Immigration Forum Canada immigration and visa applicants often reach out to know the IRCC contact number or any legit way of contacting the immigration department. Public servants shall use resources responsibly by: Excellence in the design and delivery of public sector policy, programs, and services is beneficial to every aspect of Canadian life. Immigration, Refugees and Citizenship Canada, 2. You must also report a traffic violation or highway code ticket received during the use of a government-owned or leased vehicle as the Department may be liable. Ottawa, Ontario K1A1L1. 3- immigration press 1. 5- status or processing times press 1. Disclosure of misconduct and wrongdoing, Appendix A List of reportable assets and liabilities and exempt assets and liabilities, Values and Ethics Code for the Public Sector, IRCC.ConflictResolution-ResolutiondesConflits.IRCC@cic.gc.ca, Office of Workplace Harassment and Violence Prevention, IRCC.PrivacyGuidance-ConseilRensPersonnels.IRCC@cic.gc.ca, IRCC.WorkplaceInvestigationsUnit-United'enquetes.IRCC@cic.gc.ca, IRCC.InternalDisclosure-DivulgationInterne.IRCC@cic.gc.ca, Office of the Public Sector Integrity Commissioner, Summary Report Independent Workplace Review of IRCC Humanitarian Migration Integrity Division (HMID), Etobicoke (February 2022), Summary Report Independent Workplace Review of Montreal Client Support Centre (CSC) (July 2022). The Department has identified specific activities and/or situations as having a high risk for a conflict of interest situation occurring; therefore they trigger a mandatory requirement that you must submit a Confidential Report in these circumstances. Program evaluations are the periodic assessment of the performance of programs and initiatives that provides senior management with objective, timely and evidence-based information on the results of programs, policies and initiatives. The client will need to: Before leaving and during this one-year limitation period, you are to report to the IRCC Values & Ethics Unit via a Confidential Report all firm offers of employment or proposed activity outside the public service that could place you in a real, apparent or potential conflict of interest with your public service employment. Hello All, Need assistance to get in touch with IRCC by phone or email, called this number 1-888-2422-100, but it is super busy and they dont pick up. In addition you should not use confidential information for gain or financial benefit for yourself, your relatives, or any other person. Canadian youth planning on traveling and work abroad via IEC can call IRCC contact number at 1-877-461-2346 (toll-free) (within Canada) for general information about IEC. For example, such assets would include the following: This is a list of suggested additional reading pertaining to the content of this Code. The Deputy Minister has a responsibility to foster a positive culture in relation to values and ethics at IRCC while meeting the following obligations: As managers, you are in a position of influence and authority that gives you a particular responsibility to exemplify the values of the public sector. Mailing times are typically 2-3 weeks. Citizenship and immigration applications are received and processed by case processing centres (CPCs), the centralized intake office (CIO), and the Operational Support Centre (OSC). IRCC backlog drops to 910,400 despite increase in new applications. Providing decision-makers with all the information, analysis and advice they need, always striving to be open, candid and impartial. Nov 11, 2017. That's the only phone number available. tried textnow..the number keeps ringing and then disconnects. It could also lead to disciplinary measures and the termination of the process. Get help with general and case-specific enquiries. You are to provide sufficient information to assist the Deputy Minister in making a determination as to whether to grant the waiver taking into consideration the following criteria: The waiver request alongside all the aforementioned information is to be sent to IRCC Values & Ethics Unit. A breach of this Code, either explicit or implicit, may result in administrative and/or disciplinary measures being taken, up to and including termination of employment. If you have previously submitted a Confidential Report pursuant to a mandatory disclosure, but have since changed positions, level and/or main work responsibilities, it is required that you re-submit a new Confidential Report unless otherwise instructed by the Deputy Minister delegate. The Department has also established that allegations or evidence of misconduct must be investigated with respect for due process to ensure that the professional reputation of our employees and the integrity of IRCC are protected, and as a result, appropriate measures are taken. look at the top corner of the letters you receive from us, such as. Find your nearest IRCC (formerly CIC) local office address and contact details. It is also your responsibility to uphold the values and ethics of the department by having regular discussions with your employees to ensure that they have read and understood the Code. IRCC personnels answer all the questions from 9 a.m. Mon to 5 p.m. Fri EST on Twitter in Direct Messages (DMs). You must not disadvantage any entity or persons dealing with the government because of personal antagonism or bias. In addition, you may not, during this one-year period after leaving the federal public service, without the authorization of the Deputy Minister: You may consult the Post-Employment Limitation Guide for additional information. You should deal with the offer or receipt of a gift, hospitality or other benefit in a way that will bear the closest public scrutiny. Where are IRCC's visa offices? Public sector values and expected behaviours, 6. In your capacity, you are a visible role model for the employees you supervise and you are expected to demonstrate leadership in respecting the Code of Conduct and, in particular, to: It is the Departments responsibility to ensure that IRCC employees are made aware of the relevant policies and guidelines. Before leaving your employment with the public service, you are to disclose your intentions regarding any future outside employment or activities that may pose a risk of real, apparent or potential conflict of interest with your current responsibilities and discuss potential conflicts with your manager or your Deputy Minister or his/her delegate, by submitting a Confidential Report. This includes individuals employed by the Department who do not meet the definition of employee as prescribed in the Public Service Employment Act and/or public servant as defined under the PSDPA. The Policy on the Use of Electronic Networks was developed to clarify which behaviours are appropriate and which are not when accessing the internet and other network services. send this copy with the application to the designated IRCC office for processing as per the application instructions. Thanks a lot Froggerdid that "enquiry" thing and filled out the form right now, waiting for their feeback. 1025 St-Jacques StreetMontral, Quebec H3C 1G8, Montral Innovation HubGuy-Favreau Complex200 Ren-Lvesque Boulevard WestRoom 010Montral, Quebec H2Z 1X4, Appointments101-22nd Street EastRoom 100Saskatoon SK S7K 0E1, Mailing address101-22nd Street EastRoom 200Saskatoon SK S7K 0E1. do not compromise or appear to compromise your integrity of the employee or the organization. How do I submit my application? If it works please let us know. There are three different routes to check up on the status of your application with Immigration, Refugees and Citizenship Canada (IRCC, formerly CIC). In person citizenship test (currently cancelled) Attending the citizenship ceremony. You are required to submit a Confidential Report outlining any decision to seek outside employment with, and/or any firm offer of employment from any immigration consulting firms or organizations with which you have now, or within the past year, had official dealings on behalf of the Department. Any questions should be referred to your manager. IRCC will not tolerate any form of harassment, violence, discrimination and retaliation and acknowledges its shared responsibility with employees in these areas. The system of Canadian Parliamentary democracy and its institutions are fundamental to serving the public interest. Conflict of interest: a situation, whether real, apparent or potential, in which an employee has private interests and/or outside activities that could improperly influence the performance of the employees official duties and responsibilities at IRCC or in which the employee uses their IRCC employment for personal gain. When using others words, expressions or ideas and presenting them as your own, such as copying information from the internet, you jeopardize your reputation, integrity, and professionalism, and the appointment process results could be deemed invalid. If it is not clear to you whether you should submit a Confidential Report or not, you should provide IRCC with an opportunity to evaluate the situation and advise you, for your protection and the Departments. are a Regulated Canadian Immigration Consultant (RCIC); or, have signed up or intend to do so, for classes to become an immigration consultant; or. It is suggested that you read and be aware of IT Security Fundamentals. A process that measures knowledge, skills and aptitudes. When you and the Deputy Minister or the delegate disagree on the appropriate arrangements to resolve a real, apparent or potential conflict of interest, the disagreement will be resolved through the resolution procedures established by the Deputy Minister . As such, the employee would be subject to a five-year restriction period on lobbying the federal government following their departure from the public service. Statistics and data sets from Immigration, Refugees and Citizenship Canada, including Fact and Figures, an annual publication of statistics about new permanent and temporary residents in Canada. Citizenship Judges are subject to the Citizenship judge Code of Conduct and, as such, are not subject to this Code. Chose canada area code eg 647. You are not allowed to access this type of information, either personally or by asking others to access it for you or to access it for another person, unless your work requires you to do so. I received a letter indicating my medical exam is passed and I should give biometrics. Therefore, as an employee, you must refrain from adverse public comments or criticism of your employer, the Government of Canada. Statistics and data sets from Immigration, Refugees and Citizenship Canada, including Fact and Figures, an annual publication of statistics about new permanent and temporary residents in Canada. For general questions you can email your queries to IRCC atquestion@cic.gc.ca or send a direct message on their official Twitter account. The Federal Public Sector Labour Relations Act stipulates, among other things, the following prohibitions: As an employee, you have a responsibility to contribute to harmonious working relationships with other employees in the Department, and you share the obligation to create and maintain a professional, respectful work environment. If you are considering involvement in political activity you should seek the advice of your manager, a designated departmental political representative or the Public Service Commission(PSC). The IRCC Code of Conduct highlights expected behaviors, addresses ethical risks or potential conflict of interest situations that the Department or its employees face in their daily activities and supports IRCCs business culture and operational requirements. You are required to seek and obtain permission from the PSC to seek nomination for, or be a candidate in, a federal, provincial, territorial or municipal election, in accordance with Part 7 of the Public Service Employment Act(PSEA). help process applications faster, unless you're eligible for urgent processing. Although the electronic network is provided to you for work related functions, the Department does allow, under certain circumstances, some limited personal use. 1-888-242-2100. I received confirmation and biometrics letter. In some cases, informal conflict resolution mechanisms such as coaching, facilitation, and mediation may be helpful in resolving workplace issues, and may prevent a situation from escalating. CanadaVisa.com | 1303 Greene Ave., Suite 200 | Westmount, Montreal, QC, Canada | H3Z 2A7 | Style and add-ons by ThemeHouse Reports and statistics Immigration, Refugees and Citizenship Canada The IRCC Code of Conduct cannot account for every scenario and IRCC counts on you to be proactive and seek guidance from an IRCC Ethics Officer. For situations involving wrongdoing, you can make a disclosure to the Senior Officer for Disclosure by: Email: IRCC.InternalDisclosure-DivulgationInterne.IRCC@cic.gc.ca, Senior Officer for Internal Disclosure That requirement provides the mandate for the Office of Conflict Resolution at IRCC and underscores the importance of resolving workplace conflicts informally, at the lowest level, and at the earliest possible stage. For more information please consult the Procedure on Travel Cards. Even if you dont think that your specific situation constitutes a conflict of interest, you are required to submit a Confidential Report form if your situation is covered by the mandatory list. They normally reply back within a couple of days. With respect to the arrangements necessary to prevent real, apparent or potential conflict of interest, or to comply with the requirements set out above, it is expected that situations will be resolved through discussion and agreement between you and the Deputy Minister or the delegate. ensure compliance with the Code and its related policies. I submitted my application for visitors visa from US. You demonstrate the core values of this Code by choosing the appropriate behaviour and language that supports a safe and respectful workplace. Hey Frogger.thanks for your suggestion..do you mean sending a letter to IRCC's address provided in the website? If the client does not receive the payment receipt by e-mail, they may go back to IRCC website and retrieve their official receipt by using their created account. Your appearance and dress must reflect the professional image of the Department and be consistent with the duties that you perform.
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